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商务英语:Telephone Calls

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  商务英语是以适应职场生活的语言要求为目的,内容涉及到商务活动的方方面面。今天就小编和大家一起来分享商务英语:Telephone Calls,希望能帮到大家。

  商务英语:Telephone Calls

  Telephone Calls 打电话

  Brief Introduction

  电话问询是贸易中一种很常见的方式。对于生产或交易中遇到的各种问题,如果能通过电话方式解决,那便是最快捷、最有效率的。

  Basic Expressions

  1. This is Dajiang Food Store. How may I help you?

  这里是大江食品店。请问我怎样能帮到你呢?

  2. Could you put me through to the toy department?

  请帮我接玩具部好吗?

  3. I’d like to order 3 cases of beer.

  我打算订购三箱啤酒。

  4. My name is Tony Smith, Shanghai Hotel Room 2107. My phone number is 6567- 8900.

  我叫托尼·史密斯,住上海宾馆2107房间,我的电话号码是 6567-8900。

  5. Please make a remittance of 1,500 Yuan for the books you’ve ordered. The postage isincluded.

  您订的书请汇款一千五百元过来,邮资包括在内。

  6. Hold on a moment please.

  请稍等。

  7. I’ll see if she is in.

  我去看看她有没有在。

  8. I am afraid she is out at the moment.

  对不起,她这会出去了。

  9. I’ll be pleased to if I can.

  如果能的话,我很高兴。

  10. Extension 121, please.

  Sorry, the line is busy.

  请接121号分机。

  对不起,线路忙。

  11. Could I speak to Mr. Johnson, please?

  Sorry, there is no one by the name of Johnson here.

  我可以和约翰逊先生通话吗?

  对不起,这里没人叫约翰逊。

  12. Could you hold on a minute? I’ll get him for you.

  Certainly. Thanks.

  稍等,我帮你去叫他。

  行,谢谢。

  13. Mr. Smith is tied up at the moment.

  OK. I’ll call again later.

  史密斯先生现在脱不开身。

  好的,我回头再打电话过来。

  商务英语:打电话

  A: United Development Corp. May I help you?

  B: I’d like to speak to Mr. Smith, please.

  A: Who shall I say is calling, please?

  B: This is Miss Zhang from ABC Corp.

  A: I’m sorry, Miss Zhang, but Mr. Smith is not in at the moment.

  B: When will he come in, do you know?

  A: I suppose he won’t be in until 11:00.

  B: May I leave a message?

  A: Certainly.

  B: Please ask him to give me a call as soon as he returns. He has my number.

  A: Very well, Miss Zhang, I’ll do that.

  B: Thank you. Goodbye.

  -- 联合开发公司。您有什么事 吗?

  -- 我想和史密斯先生通电话。

  -- 可以告诉我您是哪位吗?

  -- 我是ABC公司的张小姐。

  -- 对不起,张小姐,史密斯先生 现在不在。

  -- 他什么时候来,你知道吗?

  -- 我估计他要到十一点才会来。

  -- 我可以留个口信吗?

  -- 当然可以。

  -- 他一回来就请他给我回个电话。 他有我的电话号码。

  -- 好的,张小姐。我会的。

  -- 谢谢。再见。

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